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Central Park Lagunas

Stay at Central Park Lagunas in La Veleta, Tulum. Enjoy quiet surroundings, easy access to cenotes and ancient ruins. Rated 4 stars with 207 reviews.

Avenida Guardianes Mayas, La Veleta, 77780 Tulum, Q.R., Mexico View on map
8/10
Very Good Based on 217 recent guest reviews
What recent guests emphasize

Balanced comfort with excellent service in a convenient location

Visitors appreciate the peaceful setting, helpful staff, and attractive amenities, while noting some challenges related to air conditioning and occasional dampness. The hotel's proximity to local dining, shops, and popular attractions adds to its appeal.

Guests often praise

  • Friendly, attentive, and accommodating staff, with special mentions to Mary for exceptional service.
  • Clean, modern accommodations featuring spacious rooms and comfortable, high-quality bedding.
  • Beautiful pool area described as a lagoon-like paradise, ideal for relaxation and families.
  • Convenient location near shops, restaurants, and important local amenities like 7-Eleven and bike rentals.
  • On-site café offering good food and coffee highly rated by guests.

Worth knowing

  • Lack of air conditioning in rooms; only ceiling fans available, which may be uncomfortable in hot weather (expected upgrade planned).
  • Some reports of damp and mold issues affecting wardrobes and cupboards during longer stays.
  • Water pressure and shower fixtures could be improved for a better bathroom experience.
  • Mixed experiences noted, but the management is responsive and willing to assist with concerns.
  • Quiet suburban area with evolving amenities but quick access to popular swimming lakes and town center.

Best for

  • Travelers seeking a peaceful, clean, and modern base close to Tulum's key attractions.
  • Guests valuing helpful and warm customer service throughout their stay.
  • Families or visitors who appreciate spacious grounds and a lagoon-style pool.
  • Explorers interested in quick access to local cafés, eateries, and swimming spots.
  • Those prioritizing location convenience over luxury air conditioning, especially for short to medium stays.
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About this property

Welcome to Central Park Lagunas

Central Park Lagunas is a 4-star property offering both hotel accommodations and holiday apartment rentals located in the quiet yet evolving suburb of La Veleta, Tulum. The setting provides a peaceful retreat while maintaining convenient access to vibrant local cafés and natural attractions such as the nearby Cristal and Escondido swimming lakes. The property’s address on Avenida Guardianes Mayas places it within easy reach of main roads and essential services.

The accommodations feature spacious rooms with a focus on comfort, including well-regarded bedding and practical amenities like WiFi, refrigerators, safes, and ceiling fans. Some guests have noted the absence of air conditioning and occasional issues with humidity, although upcoming upgrades are expected to address these concerns. On-site facilities include a pool that is likened to a lagoon and an underground spa that adds to the overall appeal. Additionally, an on-site café receives positive feedback for its food and coffee offerings.

Guests appreciate the location’s proximity to key attractions such as the Tulum ruins, Gran Cenote, and Cenote Calavera, all popular for their natural beauty and cultural significance. The property’s surroundings include convenience stores, dining options, and bicycle rentals, making it a practical base for exploring the area. Transportation links are accessible, with the Felipe Carrillo Puerto International Airport just 37 minutes away by car.

Reviews reflect a mix of experiences, highlighting excellent service from staff and the welcoming atmosphere as strengths. While most guests found the property clean, comfortable, and well-managed, some have mentioned issues with dampness and air circulation. Overall, Central Park Lagunas is suited for travelers seeking a tranquil environment with ample amenities, who are comfortable with some limitations related to climate control and prefer a location with quick access to both natural attractions and local amenities.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

DZ
David Zandi Apr 01, 2026
10

I absolutely loved my stay in this unit. The privacy of the patio, being a back-end unit away from the pool, was exactly what I was looking for. The property’s layout also offers stunning views of both the sun and moon, which added to the experience. I’ve stayed with this host before, and as always, their bedding is exceptionally comfortable—the best I’ve come across. My only critique would be the weak water pressure and the showerhead, which could use an upgrade. Beyond that, everything was fantastic. The location is also a huge plus. There’s a 7-Eleven right across the property, open 24/7, and the neighborhood is filled with great dining options. My go-to breakfast spot is Me Latte Café, where they serve the best French toast and Açaí bowls in town at an affordable price. Another favorite is Mera, just a 10-minute walk away, offering incredible breakfast, lunch, and the finest coffee and cheese in the area. For the best fish and shrimp tacos in town, drop by El Aguajito Marisqueria.

DP
Dan Petrie Mar 09, 2026
10

I had a great experience staying here, the resort was clean, inviting and I had everything I needed. The rooms were spacious and very luxurious looking and in my opinion, great value for the price with all the amenities you need (WiFi, fridge, safe and AIR conditioning with a ceiling fan) Excellent service from Mary at the front and Diego the manager. They helped me with anything and everything I needed. The on site cafe had excellent food and coffee also. Highly recommend during your stay in Tulum

JB
Jamillia Britton Feb 25, 2026
10

Dear Mary This most wonderful lady made our whole experience and we will be coming back due to her kindness, service, professionalism, compassion and joy that she brings to this place. I’ve worked in the service industry a long time & I'm beyond thrilled/ amazed by Mary ! She went above and beyond for every person who stayed there. You can tell she loves what she does, that goes for all staff here. Mary was so accommodating; She helped with scooter rentals, taxis, where to visit, places to eat. The list goes on, so warming. We felt so safe and welcomed. The experience was so amazing we took photos with Mary to remember forever. We can’t wait to come back. Huge thank you to all staff. The grounds are so convenient, clean and aesthetically pleasing. 6-8 minutes from town 6-10 minutes to beach !! Prime location. It’s near convenience stores, groceries, restaurants that are absolutely a must go, food trucks and so much more. Did I forget to mention the ADO station is 10-15 Minutes out. A must stay if you ever go to Tulum. Thank you again Mary, we will see you soon Kind regards The Jay’s

J&J
Jess & Josh “jjjourneys” Feb 10, 2026
10

Booked through Airbnb and we had a mixed stay.. The rooms itself are gorgeous and the pool area is really nice. Staff are lovely and it’s in a good location close to a 7/11 and a bike rental The downsides for us were that there is no air con (only ceiling fans). This IS advertised so it wasn’t a surprise and we thought we would be okay with just a ceiling fan but in Mexican heat it really isn’t the one. The biggest issue is the damp and mould.. damp smells, rooms get really really warm and we found that a lot of our stuff in cupboards, wardrobes etc. had gone mouldy. The host helped us out with all of this and removed the mouldy basket but for a long stay, it really isn’t ideal. I believe they get aircon early next year so I wouldn’t really recommend until then. It makes a huge difference when there IS air conditioning.. it will be a gorgeous place to stay !!

MM
Marcela Mora Feb 06, 2026
10

Great place to stay! Paved road!! Close to avenida 7 with lots of restaurants. The pool is amazing, looks like a lagoon. They even have a beautiful underground Spa, and the massage we got was wonderful. Very spacious and modern!!

AW
Albrecht Wag Jan 29, 2026
10

Amazing new resort with gorgeous pool - paradise for kids - very clean - scooter rental at the reception - we really enjoyed the stay. Amazing prices

JH
Jake Huntley Jan 04, 2026
10

dont listen to the negative reviews on here, or do. if you do, still book and I guarantee you will be pleasantly surprised. this stay was absolutely incredible and couldn’t have asked for a better place to stay. no security deposit requested, air con worked perfectly, got a free room upgrade, and the communication throughout the stay was great! thank you for making our trip such a great one, deffo staying here when we come back to tulum!

DL
Daphne Luna Dec 27, 2025
10

Such a beautiful place. I felt really at peace while staying there.

Location & neighborhood

Where you'll find Central Park Lagunas

Tulum, Quintana Roo, Mexico

Quiet but evolving suburb with cool cafes & quick access to Cristal & Escondido swimming lakes.

  • Aeropuerto Internacional de Tulum Felipe Carrillo Puerto 37 min Car · 1 hr 17 Transit
  • Cozumel International Airport 2 hr 10 Car
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Quintana Roo. Distances are rough real-world times, not straight-line.

Tulum 71,139 reviews

Tulum

Zona Hotelera Tulum, 77765 Tulum, Quintana Roo, Mexico

4.7 · Archaeological Site
Gran Cenote 8,233 reviews

Gran Cenote

77796 Quintana Roo, Mexico

4.3 · Tourist Attraction
Cenote Calavera 2,479 reviews

Cenote Calavera

Carretera Tulum Coba, Av. Coba Km 1.7, 77796 Tulum, Q.R., Mexico

4.1 · Tourist Attraction
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